IT that supports your mission.
Housing organizations run on trust, care, and careful budgets.
TrueLink is the accountable technology partner for non-profit housing providers, working alongside your team so staff, residents, and partners get dependable technology without the complexity.
What non-profit housing teams are up against
Non-profit housing organizations depend on technology that is secure, dependable, and affordable, often with small teams and many partners. When ownership is unclear, small issues turn into lost time, risk, and cost.
Limited budgets, high expectations
Every dollar needs to serve residents and programs, so IT spending has to be predictable and justified.
Sensitive resident information
Applications, income details, and personal records need to be protected, backed up, and shared only with the people who need them.
Small teams, wide responsibilities
Staff wear many hats, and IT often falls to whoever is most comfortable with technology.
Board and funder accountability
Boards and funders expect clear records and secure systems that show resources are well managed.
Aging systems and devices
Equipment and software kept long past their useful life create risk and slow people down.
Many vendors, no clear owner
Software, telecom, and service providers each cover a piece. Without one accountable owner, problems fall between them.
How TrueLink supports non-profit housing organizations
One partner across the technology your teams rely on every day.
Cybersecurity
Layered protection, monitoring, and clear response plans that help keep resident and organizational data safe.
Data Protection
Backups and recovery that protect records and business systems, so you can recover quickly when something goes wrong.
IT Support
Responsive help for staff across your offices and sites, with a 30-minute response for high-priority issues.
Systems Administration
Microsoft 365, user access, and core systems managed consistently, so small teams can focus on their mission.
Hardware Lifecycle Services
Devices ordered, set up, secured, replaced, and retired on a plan, so replacements are budgeted instead of urgent.
License Management
Software and subscriptions tracked and right-sized, so limited budgets go further.
A clear plan, with an owner for every fix.
Every engagement starts with facts. We measure where you stand, fix what matters first, and prove the results, so leadership always knows where things stand and why recommendations are being made.
Know where you stand. Fix what matters first. Prove it worked.
- Establish the baseline. An independent penetration test shows exactly where you stand.
- Close the gaps. We fix issues in order of risk and business priority, and each fix has a clear owner.
- Prove the progress. A second independent test measures the results against the baseline.
The numbers that matter
2012
Serving businesses since
23
Organizations supported
30 min
High-priority response
97%
Client Retention
Case Study
Rimoka Housing Foundation
Modernizing Infrastructure With a Clear Path Forward
Challenge
Aging network infrastructure and inconsistent wireless coverage were affecting connectivity, performance, and the user experience at Rimoka Housing Foundation’s Rimbey location.
What We Did
TrueLink developed a modernization strategy focused on network reliability, wireless coverage, stability, proactive monitoring, and a foundation for future technology requirements.
Result
A clearer path forward built around the organization’s operational needs, rather than technology for technology’s sake.
Testimonial
“The TrueLink team has become an incredible asset in upgrading our current infrastructure. They offer multiple paths to choose from and worked closely with us in terms of which one aligns with us.”
Lorne Fundytus, Rimoka Housing Foundation
Integration Through Collaboration.
What you can count on
Based in Calgary, Alberta, TrueLink supports organizations across Canada. One partner. Clear accountability.
- Every technician is a TrueLink employee.
- Pricing is a fixed monthly retainer with no per-ticket fees.
- Pricing is a fixed monthly retainer with no per-ticket fees.
Let tech support your mission, not distract from it
We provide the guidance, accountability, and strategic leadership to keep your technology moving in the right direction.