Our story: relationships first, technology second.
Serving businesses since 2012.
TrueLink began with one founder’s lifelong curiosity about how technology works. Today it’s a team that helps organizations across Canada create clear ownership across technology, cybersecurity, vendors, and operational systems.
It started with curiosity.
For as long as he can remember, Jeremy Preston has been figuring out how to build things or take them apart. It started with Legos, then a bulletin board system he designed himself, and then the first computer he dismantled to see how all the components fit together. (He did put it back together.)
That curiosity led to years of work for companies large and small, across many industries. In 2012 he turned it into TrueLink, with a simple goal: keep looking for the next problem to solve, and deliver results.
Jeremy Preston, President and founder
Our Journey
What hasn’t changed
The company has grown, but the way we work hasn’t.
Relationships first
We build trusted relationships with your staff, software vendors, operations leaders, and external partners, and strengthen them through coordination, communication, and accountability.
Clear ownership
Technology succeeds when ownership is clear. Every issue and every fix has an owner, so you always know where things stand.
Dependable, human service
Good IT should feel straightforward, dependable, and human. That is how we hope every client experiences working with us.
TrueLink by the numbers
2012
Serving businesses since
23
Organizations supported
30 min
High-priority response
97%
Client Retention
With us since the beginning
“Our company has been with TrueLink since it was first founded. When my vehicle was broken into and my laptop stolen, I knew my company data was secure. In less than two business days my device was replaced and set up, allowing me to focus on my business.”
Let’s write the next chapter together
We provide the guidance, accountability, and strategic leadership to keep your technology moving in the right direction.